Steven Melendez

About the author

Steven Melendez is an independent journalist based in New Orleans. He writes about technology and business for a variety of news outlets and holds a master's degree in journalism from Northwestern University.

Protecting Your Business From Ransomware

Cyber criminals know that if your critical business files, like financial records, customer lists or email, are inaccessible, it can wreak havoc on your business. So when they hack your system, they make you pay a ransom to get your data back. This is ransomware. Luckily, there are some

Is CRM Software Right for Me?

Are you keeping track of customers and new leads on Excel spreadsheets? On documents? In the notes app of your smartphone? Why?When your business is really small it's one thing, but as you get more customers and sales leads, it's harder to use these methods to record all the

Multi tasking mother looking after son and working from home, modern parenting, freelancer, responsibility

Top Tips for Employees To Keep Data Safe When Working From Home

Thanks to the pandemic, millions of Americans who previously commuted to work now work remotely. This has caused employers to adopt new tools for collaboration, including video conferencing software for meetings and cloud-based tools to allow for collaboration on documents.If your company has gone through this transition, it’s important

Why Should My Business Have an App?

Having a mobile app isn’t just for big businesses or tech companies. Your app can be a good way to build brand loyalty and business engagement and allow your business to offer something a little different from what your competitors may be offering.Creating a smartphone app and training yourself

Do Big Security Hacks Affect Small Businesses?

Big hacks and security breaches are always in the news these days, often affecting big high-profile enterprises and government agencies. As you think about the hacks of large businesses, don’t assume the data of your small business is any safer than that of a large enterprise. While the numbers

Protect Your Business From Telephone Tech Support Scams

It starts innocently enough. Your business phone rings—it’s usually a customer or one of your vendors. But this one sounds different. The person on the other end claims to have the solution to a mysterious problem with your computer.Well, it’s not so innocent. These days, many of these calls

What Are the Password Rules for Small Business?

For a small business, passwords can really add up. You use passwords for corporate email accounts, for systems that manage your customer lists, for banks and other financial institutions and perhaps for various apps you use. Some of these passwords might be for the use of your entire company,

Protect Your Small Business From Phishing Emails

Phishing is a type of online scam in which someone sends an email pretending to be someone else. Fraudsters might send messages impersonating your financial institutions to trick you into providing account information so they can steal your money. They might send messages directing you to websites that install

How Do Data Caps Affect Small Businesses?

Think about the flow of data in your business. Whenever you or anyone uses your business’s internet connection, you’re all sending data to and from your various devices. From emailing to uploading content to social media to tracking shipments and downloading documents, every activity contributes to your data usage.If

What Kind of Digital Footprint Does Your Business Leave Behind?

You know that when you log in and use your personal accounts you’re leaving a trail of information across the internet. This makes it easier to personalize your experience online and see information relevant to you. And you know to pay attention to security and privacy while you’re at