Steven Melendez

About the author

Steven Melendez is an independent journalist based in New Orleans. He writes about technology and business for a variety of news outlets and holds a master's degree in journalism from Northwestern University.

Reputation Management Software

Your reputation is everything. No matter what kind of business you run, you have to pay attention to what people are saying when they mention you online. Any website that lets people leave a review might contain online reviews that can affect your online reputation.While you can search yourself

Run Your Business Security Cameras on Fiber Internet

When you rely on digital surveillance cameras to monitor your business, you’ll want to rely on a fiber internet connection. You’re sending a lot of data over an extended period of time. In fact, you never turn it off. Fiber gives you the bandwidth you need to upload footage

What Makes Fiber More Reliable for Your Business Internet?

Reliability factors into everything in your business: product, service, access, solutions, technology. You just can’t survive without it. Same goes for your internet service and your connectivity. So, if right now you’re considering different options for your business internet provider, put reliability at the top of your list.And internet

Frustrated man at his desk working on a business continuity plan

In Case of Emergency: Creating Your Business Continuity Plan

You’ve probably thought a bit about cybersecurity risks to your business and how to prevent them: things like training employees to recognize phishing emails and practice good password security, using firewalls and antivirus software to prevent a malware or ransomware attack and keeping your software up to date.But no

Woman at a computer getting an onscreen malware alert

Protecting Your Business From Ransomware

Cyber criminals know that if your critical business files, like financial records, customer lists or email, are inaccessible, it can wreak havoc on your business. So when they hack your system, they make you pay a ransom to get your data back. This is ransomware. Luckily, there are some

Person reviewing business metrics on a tablet

Is CRM Software Right for Me?

Are you keeping track of customers and new leads on Excel spreadsheets? On documents? In the notes app of your smartphone? Why?When your business is really small it's one thing, but as you get more customers and sales leads, it's harder to use these methods to record all the

Multi tasking mother looking after son and working from home, modern parenting, freelancer, responsibility

Top Tips for Employees To Keep Data Safe When Working From Home

Thanks to the pandemic, millions of Americans who previously commuted to work now work remotely. This has caused employers to adopt new tools for collaboration, including video conferencing software for meetings and cloud-based tools to allow for collaboration on documents.If your company has gone through this transition, it’s important

Woman reviewing an app on her phone

Why Should My Business Have an App?

Having a mobile app isn’t just for big businesses or tech companies. Your app can be a good way to build brand loyalty and business engagement and allow your business to offer something a little different from what your competitors may be offering.Creating a smartphone app and training yourself

Person working on a tablet

Do Big Security Hacks Affect Small Businesses?

Big hacks and security breaches are always in the news these days, often affecting big high-profile enterprises and government agencies. As you think about the hacks of large businesses, don’t assume the data of your small business is any safer than that of a large enterprise. While the numbers

Man sitting at a computer looking at his phone

Protect Your Business From Telephone Tech Support Scams

It starts innocently enough. Your business phone rings—it’s usually a customer or one of your vendors. But this one sounds different. The person on the other end claims to have the solution to a mysterious problem with your computer.Well, it’s not so innocent. These days, many of these calls