Sandra M. Gustavsen

About the author

Sandra M. Gustavsen has over 18 years of experience in the telecommunications industry and currently conducts research and analysis of business telephony products, including IP PBX systems and applications. Gustavsen also publishes articles on trends in the business telephony industry which have appeared in TMCnet publications, TelecomTactics, PHONE+ Magazine, Telecom Reseller News and The Voice Report. Previously, Gustavsen was a Member of Technical Staff at AT&T Bell Laboratories responsible for studies of international voice telephone networks and a Staff Manager for AT&T's Data Processing and Corporate Telecommunications Division.

Understanding Delivery Tracking for Your Small Business

The demand for delivery services skyrocketed in 2020. Due to this unprecedented rise in demand, delivery tracking software is gaining enormous popularity as a w...

Why Your Business Should Take Advantage of Business Texting

Texting isn’t just to say hi to your friends anymore. Businesses are increasingly adopting text messaging to reach out to customers—and customers to...