About the author
Elissa has spent much of her career writing for and about small businesses. She prides herself on her ability to illuminate complicated topics to trigger ah-ha moments for readers, a skill honed while teaching composition courses at Youngstown State University and writing technical documentation and how-to articles for software users. The best part of Elissa’s job is the learning she gets to do along the way. She’s based in Ohio, where she spends much of her time chasing her toddler and reading him countless books.